Q: Is my data safe and private?

Absolutely. European-built with privacy by design. We analyze patterns without storing personal customer data. Unlike US competitors who harvest and sell information, we focus on YOUR operational insights. Your business data stays yours, customer privacy is protected, and we're fully GDPR compliant.

Q: Will AI replace traditional restaurant AND bar marketing?

AI won't replace marketing, but venues with incomplete Google profiles will remain invisible. booteek helps you complete your GBP (6-7 weeks progressive unlock), then propagates to 5-7 platforms automatically. Proven content structure (H2→H3→bullet) delivers 40% more AI citations. Fresh weekly updates provide 3.2x more visibility. We're future-proofing with llms.txt (20% current adoption, 80% future), but the REAL value is completing what 80% of restaurant AND bar owners neglect: their Google Business Profile.

Question 1

Why pay for booteek when ChatGPT is free?

Accepted Answer

ChatGPT doesn't know YOUR venue, YOUR team, or YOUR voice. The booteek AI Platform learns everything about your specific restaurant AND bar and gets smarter every day. ChatGPT gives generic responses - booteek gives you personalised responses that sound exactly like you, saves 5+ hours weekly, and delivers weekly business intelligence. For under £1/day (£75/quarter), you get YOUR personal AI Business Brain vs generic AI. Our FREE Chrome Extension helps with responses, but the Platform subscription delivers full business intelligence, team insights, and GBP completion coaching.

Question 2

What restaurant AND bar insights will I get regularly?

Accepted Answer

You'll receive weekly intelligence reports showing: which team members (anonymously tracked) receive customer praise, what menu items get mentioned most, service issues to address, competitor mentions, pricing feedback, and operational patterns you'd never spot manually. Daily conversational prompts (5-question framework) help you learn about your team. Whether you run a restaurant, gastropub, or cocktail bar, it's like having a business analyst who reads every review and gives you actionable insights.

Question 3

What is the Smart Response Helper?

Accepted Answer

It's your FREE AI assistant (Chrome Extension) that floats over ANY review page - Google, TripAdvisor, OpenTable. Unlike generic AI, it knows YOUR voice, YOUR team, and YOUR venue (restaurant AND bar, gastropub, or cocktail bar). It generates data-driven and emotionally intelligent responses that sound authentically like you. The FREE Chrome Extension helper is one component of your complete Platform subscription.

Question 4

What can I do with team performance data?

Accepted Answer

Transform your restaurant AND bar team culture completely. When your bartender (anonymously tracked as BARTENDER_A) sees they were mentioned 31 times for "amazing cocktails" last month, their confidence soars. You'll spot training needs, identify top performers for promotion, and create targeted incentives. Many restaurant AND bar owners say the team insights alone are worth the investment.

Question 5

How is this a restaurant AND bar intelligence hub, not just review management?

Accepted Answer

booteek transforms customer feedback into operational improvements. Whether you run a restaurant, gastropub, or cocktail bar, you'll identify menu items to promote, service bottlenecks to fix, pricing opportunities, competitor threats, and staff training needs. Weekly intelligence reports plus daily team prompts help you understand: "What does my venue need this week?" Not just reviews - complete business intelligence for restaurant AND bar owners.

Question 6

What's included in the Platform subscription?

Accepted Answer

One simple plan at £75/quarter (UK) or €89/quarter (Europe). That includes: Smart Response Helper Chrome Extension with unlimited AI responses across 8 platforms (Google, TripAdvisor, OpenTable, TheFork, Facebook, Instagram, SevenRooms, DesignMyNight), your venue's unique voice learning, professional AI-generated responses, weekly intelligence reports, daily team prompts (5-question framework), GBP completion coaching (6-7 weeks to 100%), B.E.S.T. Score dashboard, and continuous updates. You're saving 5+ hours weekly while building better customer relationships. Under £1/day - incredible value for independent restaurant AND bar owners.

Question 7

Which review platforms does it work on?

Accepted Answer

The Chrome Extension supports 8 platforms: Google Business Profile, TripAdvisor, OpenTable, TheFork, Facebook, Instagram, SevenRooms, and DesignMyNight. Click the settings cog next to the booteek logo to select which platforms you use - then the Smart Response Helper floats over each one since you're already logged in. One Chrome extension, consistent voice everywhere for your restaurant, gastropub, or cocktail bar.

Question 8

How does this help with Google and AI discovery?

Accepted Answer

AI search platforms use structured content to understand and recommend venues. Our Platform optimizes your profile with proven H2→H3→bullet content structure (40% more AI citations proven by research). Better responses lead to higher ratings, which signals to Google that your restaurant AND bar is worth recommending. Weekly content refresh keeps you <30 days fresh (3.2x more visibility). Be found by humans AND AI - but AI visibility requires completed GBP first (6-7 weeks progressive unlock).

Question 9

Is my data safe and private?

Accepted Answer

Absolutely. European-built with privacy by design. We analyze patterns without storing personal customer data. Unlike US competitors who harvest and sell information, we focus on YOUR operational insights. Your business data stays yours, customer privacy is protected, and we're fully GDPR compliant.

Question 10

Will AI replace traditional restaurant AND bar marketing?

Accepted Answer

AI won't replace marketing, but venues with incomplete Google profiles will remain invisible. booteek helps you complete your GBP (6-7 weeks progressive unlock), then propagates to 5-7 platforms automatically. Proven content structure (H2→H3→bullet) delivers 40% more AI citations. Fresh weekly updates provide 3.2x more visibility. We're future-proofing with llms.txt (20% current adoption, 80% future), but the REAL value is completing what 80% of restaurant AND bar owners neglect: their Google Business Profile.

Question 11

What kind of team insights does booteek provide?

Accepted Answer

We analyse customer feedback to identify which team members (anonymously tracked as CHEF_A, SERVER_B, BARTENDER_C) receive praise, which services excel, and where improvements are needed. You'll discover that customers mentioned your head bartender (BARTENDER_A) 47 times last month, or that your cocktail menu receives more praise than food. This intelligence transforms team coaching and operations while protecting privacy.

Question 12

Why choose European-built restaurant software?

Accepted Answer

European developers understand local hospitality culture, language nuances, and privacy expectations. We comprehend the difference between a gastropub and bistro, recognise regional dialects, and respect data protection laws. Silicon Valley tools treat all restaurants identically - we celebrate your unique character.

Question 13

Does booteek work for independent restaurants AND bars?

Accepted Answer

Absolutely - we're built specifically for independent venues. Chains have marketing budgets and dedicated staff; independents need intelligent automation. We understand your challenges: tight margins, small teams, and the need to compete against corporate giants. booteek helps you complete your GBP (which 80% neglect), then propagate to 5-7 platforms - all with zero additional marketing spend.

Question 14

How quickly can I start seeing results?

Accepted Answer

Progressive unlock delivers value at each phase: Day 1 - FREE Smart Response Helper starts learning your voice. Week 1 - Weekly team insights appear (daily conversational prompts active). Week 6-7 - GBP completion unlocks Phase 2 propagation to 5-7 platforms. Week 8+ - Weekly content refresh keeps you <30 days fresh (3.2x more visibility proven by research). Your responses improve, ratings grow, and Google visibility increases. The earlier you start, the bigger your advantage.

Question 15

Does booteek support different UK languages and dialects?

Accepted Answer

Yes, we understand regional variations across England, Scotland, Wales, and Northern Ireland. Our AI recognises local expressions, cultural references, and communication styles. Whether your customers speak Glaswegian, Yorkshire, or Cockney, responses feel naturally local and authentic.

Question 16

Will automated responses sound robotic?

Accepted Answer

Not with booteek. Our AI learns your establishment's personality, tone, and style preferences. Instead of generic templates, we create responses that reflect your brand voice. Customers often can't tell responses are AI-generated because they sound authentically like your team.

Question 17

How long does it take to set up booteek?

Accepted Answer

Initial setup takes 10 minutes (OAuth connection + account creation). GBP COMPLETION takes 6-7 weeks with progressive unlock (3 fields/week × 20 fields = manageable progress). Our AI immediately begins analyzing your existing reviews. You'll start receiving weekly team insights and daily conversational prompts within 24 hours. Phase 2 (propagation to 5-7 platforms) unlocks when GBP reaches 100%.

Question 18

How does responding to reviews impact customer trust?

Accepted Answer

Restaurant AND bar owners who respond to reviews build stronger relationships with customers. Active engagement shows you care about feedback and continuously improve. booteek's FREE Chrome Extension ensures every review receives a thoughtful response that sounds like YOUR voice (not generic AI), turning potential critics into loyal advocates and demonstrating professionalism to future customers.

Question 19

How important is desktop and voice search for restaurants?

Accepted Answer

Restaurant AND bar owners manage reviews on desktop browsers - Google Business, TripAdvisor, OpenTable dashboards. Our FREE Chrome Extension floats over these existing workflows. Voice queries are growing rapidly with people asking "Hey Google, find me a good pub nearby" - booteek optimizes your profile with proven H2→H3→bullet structure (40% more AI citations) for these conversational searches.

Question 20

How does booteek give me an advantage over competitors?

Accepted Answer

Most restaurant AND bar owners ignore their online presence or use basic tools. booteek provides enterprise-level AI intelligence for under £1/day (£75/quarter). While competitors have incomplete Google profiles (80% industry reality), you'll complete GBP in 6-7 weeks and maintain fresh weekly updates. Your FREE Chrome Extension learns YOUR voice for authentic responses. They struggle manually - you scale intelligently.

Question 21

Why is booteek the FIRST restaurant AND bar Chrome extension?

Accepted Answer

We searched the entire Chrome Web Store - there's literally NO other review management extension built specifically for restaurant AND bar owners. Generic productivity tools exist, but nothing designed for independent venues, gastropubs, or cocktail bars. We're creating an entirely new category: restaurant AND bar Chrome extensions. Plus, our FREE Chrome Extension is just one component - the real value is the Platform subscription (£75/quarter) with full business intelligence, team insights, and GBP coaching.

Question 22

Why say "restaurant AND bar" instead of just "restaurants"?

Accepted Answer

Because bars are 40% of our target market and deserve equal recognition. When we say just "restaurants", bar owners feel excluded. We serve fine dining restaurants, casual gastropubs, cocktail bars, wine bars, and everything in between. "Restaurant AND bar" is specific and inclusive - "hospitality" is too broad (includes hotels, events). We're the Platform built specifically for restaurant AND bar owners, not generic hospitality.

Question 23

How does being "FIRST" give me an advantage?

Accepted Answer

First-mover advantage is massive in technology. We're establishing the entire "restaurant AND bar Chrome extensions" category. When competitors eventually copy us, we'll already have thousands of venues, better AI training data (YOUR voice learning from every interaction), and market leadership. At £75/quarter, early subscribers get the same platform that will cost more as we add features. You're joining the movement that's defining this space.

Question 24

How do I install the booteek Chrome Extension?

Accepted Answer

Installing takes just 30 seconds! Visit the Chrome Web Store, click "Add to Chrome", then click "Add Extension" when prompted. The booteek icon will appear in your browser toolbar. Click it to activate on any review management page - Google Business Profile, TripAdvisor, OpenTable, or any other platform. No configuration needed!

Question 25

What Chrome version do I need for the extension?

Accepted Answer

The FREE Chrome Extension works with any modern Chrome version (typically Chrome 100+). Chrome updates automatically, so most restaurant AND bar owners already have a compatible version. The extension adapts to your browser capabilities - newer Chrome versions enable local AI processing for faster responses, while older versions use our secure cloud AI. Either way, you get the same great results.

Question 26

Does the Chrome Extension really work on ALL review platforms?

Accepted Answer

Yes! We support 8 platforms: Google Business Profile, TripAdvisor, OpenTable, TheFork, Facebook, Instagram, SevenRooms, and DesignMyNight. Just click the settings cog next to the booteek logo and tick the platforms you use. Since you're already logged into each one, the extension simply floats a smart response helper over the page. One extension, 8 platforms, your consistent voice everywhere.

Question 27

How does the FREE Chrome Extension work?

Accepted Answer

The Smart Response Helper Chrome Extension gives you 5 FREE AI-powered responses to try - no credit card required. It floats over your review platforms (Google, TripAdvisor) and learns YOUR venue's voice with every response you write. Once you've used your 5 free responses, subscribe for £75/quarter (UK) or €89/quarter (Europe) to unlock unlimited responses, weekly intelligence reports, daily team prompts, and GBP completion coaching. Most restaurant AND bar owners see immediate value from the voice learning and upgrade within the first week.

Question 28

Why a Chrome Extension instead of a mobile app?

Accepted Answer

Restaurant AND bar owners manage reviews on desktop browsers 90% of the time - Google Business dashboard, TripAdvisor Management Center, OpenTable admin. The FREE Chrome Extension integrates directly into your existing workflow. No app switching, no new logins, just a smart helper that floats over the tools you already use daily.

Question 29

Is my data safe with the Chrome Extension?

Accepted Answer

Absolutely. The FREE Chrome Extension uses secure cloud processing with European servers (GDPR compliant). We never store personal customer data, never sell information, and analyze patterns only to improve YOUR venue's intelligence. Your business data stays yours. European-built with privacy by design - unlike US competitors who harvest and monetize your information.

Question 30

Can I uninstall the extension easily?

Accepted Answer

Yes, uninstalling takes 5 seconds. Right-click the booteek icon in your Chrome toolbar and select "Remove from Chrome". That's it. No residual files, no complicated process. You can reinstall anytime and your settings will be remembered. We're confident you won't want to uninstall once you see the time savings!

Question 31

How do Chrome Extension updates work?

Accepted Answer

The extension updates automatically through Chrome - you don't need to do anything! We release improvements weekly based on user feedback. Updates happen silently in the background and never interrupt your work. You'll see a small notification when exciting new features are added, but otherwise it just keeps getting better automatically.

Question 32

Why does Bing Places matter for ChatGPT visibility?

Accepted Answer

Research shows 87% of ChatGPT citations match Bing's top 20 search results (Seer Interactive, 2024). While UK users search on Google (93% share), ChatGPT pulls information from Bing. Bing Places for Business is FREE and takes 10 minutes to set up - you can import your GBP data directly. Phase 2 of our progressive unlock guides you through Bing Places setup, Apple Maps, and schema markup to maximize AI discoverability across ALL platforms.

Question 33

What is Digital Footprint Expansion?

Accepted Answer

Phase 2 of your AI visibility journey. After completing your GBP (Phase 1), we guide you to expand to Bing Places (ChatGPT visibility - 87% correlation), Apple Maps (iPhone users), and schema markup (all search engines). This multi-platform approach ensures you're visible whether customers use Google, Bing, ChatGPT, or Siri. Total setup time: 1-2 days. All free platforms.

Question 34

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription anytime from your account settings. Go to Settings → Subscription → Cancel Subscription. Your access continues until the end of your billing period. Note: FOUNDER members who cancel lose their 10% lifetime discount permanently and cannot regain FOUNDER status. We'd love to understand why you're leaving - our team is available at support@booteek.ai to help resolve any issues.

Question 35

What is your refund policy?

Accepted Answer

We don't offer refunds. We've deliberately priced booteek well below competitors (£75/quarter vs £200-500+/month elsewhere) so independent restaurant AND bar owners can actually afford it. At this price point, our first 1,000 customers are helping fund the R&D and infrastructure that makes booteek possible - and any additional revenue goes straight back into building a better product for you. You can cancel anytime and keep access until the end of your billing period. That's also why we offer the FREE Chrome Extension first - try 5 AI responses before you subscribe, so you know exactly what you're getting.

Question 36

How do I change my plan?

Accepted Answer

Right now we offer one simple plan: £75/quarter (UK) or €89/quarter (Europe). All features are included - no tiers, no upsells. If you need to update your payment method or billing details, go to Settings → Subscription. Additional plan options are coming later in 2026. If you have questions about your subscription, contact us at support@booteek.ai.

Question 37

How do I contact support?

Accepted Answer

We're here to help! You can reach us at: Email: support@booteek.ai (response within 24 hours, usually faster). Use this chat widget for instant answers to common questions. FOUNDER members get priority support. For urgent issues, mention "urgent" in your email subject. We're a UK-based team who understand restaurant AND bar challenges.

Question 38

How do I reset my password?

Accepted Answer

Click "Forgot Password" on the login page, enter your email address, and we'll send a reset link within minutes. Check your spam folder if you don't see it. The link expires in 24 hours for security. If you're still having trouble, contact support@booteek.ai and we'll help you regain access.

Question 39

How do I change my email or account details?

Accepted Answer

Go to Settings → Account to update your email, business name, or contact details. Email changes require verification for security. For business changes (like if you've changed your restaurant AND bar name or moved locations), you can update this in your profile. Need help? Contact support@booteek.ai.

Question 40

How do billing and invoices work?

Accepted Answer

We use Stripe for secure payment processing. You'll receive email invoices for every payment. Current pricing: £75/quarter (UK) or €89/quarter (Europe). All prices are NET - Stripe adds VAT at checkout (20% UK, 23% Portugal, 21% Spain). View and download invoices anytime from Settings → Billing → Invoice History. Invoices are VAT-compliant for your business records.

Question 41

What happens when FOUNDER pricing ends?

Accepted Answer

FOUNDER pricing (£249/year) was available for our first Manchester NQ customers. If you're already a FOUNDER member, you keep your 10% lifetime discount on renewals (£314.10/year instead of £349) - as long as you stay subscribed. FOUNDER is no longer available for new signups. Current pricing is £75/quarter (UK) or €89/quarter (Europe). From April 1, 2026, standard pricing moves to £99/quarter (BASIC) or £349/year (ANNUAL).

Question 42

Do I need a credit card to start?

Accepted Answer

The FREE Chrome Extension requires no credit card - just install from the Chrome Web Store and start using it immediately with 5 lifetime AI responses. To unlock unlimited responses and full Platform features (weekly intelligence reports, team insights, GBP coaching), you'll need to subscribe with a credit or debit card. We accept all major cards through Stripe's secure payment system.

Question 43

Is there a free trial?

Accepted Answer

Yes! The FREE Chrome Extension gives you 5 AI-powered responses to try - no credit card required. This lets you experience the voice learning and see how booteek understands YOUR restaurant AND bar. When you're ready for unlimited responses, weekly intelligence, and team insights, subscribe for £75/quarter (UK) or €89/quarter (Europe). All new subscriptions include a 14-day trial period.

Question 44

How do I get started with booteek?

Accepted Answer

Getting started is easy! 1) Install the FREE Chrome Extension from the Chrome Web Store (30 seconds). 2) Create your account with Google sign-in or email. 3) Connect your first review platform (we'll guide you through it). 4) Start responding to reviews - the AI learns YOUR voice with every response. Within 24 hours you'll see your first weekly insights. The whole setup takes under 10 minutes!

Question 45

What do I need to use booteek?

Accepted Answer

Just three things: 1) Google Chrome browser (desktop). 2) A Google account OR email for sign-in. 3) Access to at least one review platform (Google Business Profile, TripAdvisor, OpenTable, etc.). That's it! No special software, no technical skills required. If you can respond to reviews manually, you can use booteek. We've designed it specifically for busy restaurant AND bar owners.

Question 46

What should I expect in my first week?

Accepted Answer

Week 1 is all about learning and value: Day 1 - Chrome Extension installed, AI starts learning your voice. Day 2-3 - Respond to a few reviews and watch the AI adapt to your style. Day 4-5 - Receive your first weekly intelligence report with team mentions, menu feedback, and competitor insights. Day 7 - GBP progressive unlock begins (3 fields to complete). By week's end, you'll wonder how you managed without it!

Question 47

How do I connect my Google Business Profile?

Accepted Answer

When using the Chrome Extension on your Google Business Profile page, booteek automatically detects your venue. For full Platform features: 1) Go to Settings → Connected Platforms. 2) Click "Connect Google Business Profile". 3) Sign in with your Google account that manages your GBP. 4) Select your venue from the list. OAuth connection is secure - we never see your Google password, just get permission to help manage reviews.

Question 48

Can I manage multiple restaurant AND bar locations?

Accepted Answer

Yes! Each location needs its own subscription (fair pricing for the AI processing). Group discounts are available for 3+ locations - contact us at support@booteek.ai. The Chrome Extension works across all your locations automatically. Many multi-site operators tell us the team intelligence insights (comparing performance across venues) are incredibly valuable.

TL;DR

Key Takeaways

Frequently Asked Questions