Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the booteek platform and services ("Service") operated by booteek AI Limited Limited, a company incorporated in England and Wales (Company Number: 13426132) with its registered office at 71-75 Shelton Street, London WC2H 9JQ ("Company", "we", "us", "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Definitions

• "Service" refers to the booteek AI-powered restaurant management platform
• "User" or "you" refers to the individual or business entity using our Service
• "Content" refers to all data, text, software, music, sound, photographs, graphics, video, messages, or other materials
• "Business Profile" refers to your Google Business Profile or similar business listing data

3. Description of Service

booteek is a Software-as-a-Service (SaaS) platform that provides:

• AI-powered review response generation
• Team composition analysis and insights
• Business intelligence reporting
• Restaurant performance analytics
• Integration with Google Business Profile and other third-party platforms

4. User Accounts and Registration

4.1 Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• One account per business entity is permitted

4.2 Eligibility

• You must be at least 18 years old and legally capable of entering into binding contracts
• If registering on behalf of a business, you must have authority to bind that entity
• You must not be prohibited from using our Service under applicable laws

5. Use of Service

5.1 Permitted Use

You may use our Service for:

• Managing your restaurant's online reputation
• Analyzing team performance and composition
• Generating AI-powered responses to customer reviews
• Accessing business intelligence reports
• Legitimate business purposes related to restaurant operations

5.2 Prohibited Use

You must not:

• Use the Service for illegal activities or to violate any laws
• Attempt to gain unauthorized access to our systems or other users' accounts
• Upload malicious code, viruses, or harmful content
• Use the Service to spam, harass, or harm others
• Reverse engineer, decompile, or attempt to extract source code
• Resell or redistribute our Service without written permission
• Use automated scripts or bots to access the Service
• Generate content that is defamatory, discriminatory, or harmful

6. AI-Generated Content

6.1 Nature of AI Content

• Our Service uses artificial intelligence to generate suggested responses and insights
• AI-generated content is provided as suggestions only
• You are solely responsible for reviewing, editing, and approving all content before publication

6.2 Content Responsibility

• You must review all AI-generated responses before using them
• We are not liable for the accuracy, appropriateness, or consequences of AI-generated content
• You acknowledge that AI systems may occasionally produce inaccurate or inappropriate content

7. Subscription and Payment

7.1 Subscription Plans

• Service is provided on a subscription basis with various plan options
• Subscription fees are charged in advance on a monthly or annual basis
• All fees are non-refundable except as required by law

7.2 Payment Terms

• Payment is due on the subscription start date and each renewal period
• We use Stripe for payment processing; their terms also apply
• Failed payments may result in service suspension
• We reserve the right to change pricing with 30 days' notice

7.3 Cancellation

• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds will be provided for partial periods except as required by law

8. Limitation of Liability

8.3 Exclusions

We are not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Third-party actions or content
• Service interruptions or data loss

9. Governing Law and Disputes

• Governing Law: These Terms are governed by the laws of England and Wales
• Jurisdiction: Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales
• Alternative Dispute Resolution: Before pursuing legal action, parties agree to attempt resolution through good faith negotiations

10. Contact Information

For questions about these Terms, contact us at: