It Takes a Village
Stories from the village — how independent restaurant AND bar owners build, train, and lead 8-person teams that turn tables
At village-scale, every person matters. Your team is the business.
The UK charges restaurants and bars 20% VAT. Every government in Europe charges less. Here's exactly how much less — and why.
Three hospitality businesses are closing every single day in the UK in 2026. Every European government gives hospitality a reduced VAT rate. The UK ch...
The Old Forge: How One Venue Fixed Its Friday Night Service And Grew Bookings
A chaotic Friday night, a celebrity critic, and a broken dishwasher pushed The Old Forge to breaking point. This is how the South London gastropub own...
The Returned Plate: 6 Signs Your Service Is Cracking
The Returned Plate: 6 Signs Your Service Is Cracking
Forget CVs: The Two Qualities Your Restaurant Staff Absolutely Need on a Saturday Night
I’ve run three venues. I’ve hired hundreds of people. I’ve seen CVs stacked with experience and qualifications that meant nothing when the kitchen pri...
What I Wish I Knew Before That Saturday Night Service Meltdown
What I Wish I Knew Before That Saturday Night Service Meltdown
Busting 6 Common Myths About Your Restaurant Staff and Service
Thinking of a Big Change? Talk to Your Restaurant Staff First.
Thinking of a Big Change? Talk to Your Restaurant Staff First.